Official websiteContact
Nervecept Contact and Customer Service Phone Numbers
For a Nervecept order you have placed, tracking or a refund, call the customer service phone +1 (302) 200-3480 or email [email protected] with your order ID. For questions about this website, email [email protected], Monday to Friday, 9:00am to 5:00pm ET. The website inbox cannot see orders, so it cannot change or refund one.
Written by the Nervecept label deskUpdated
Pick the right desk01
How do you contact Nervecept customer service?
Contact Nervecept customer service by phone at +1 (302) 200-3480 or by email at [email protected]. Both reach the order desk, which handles tracking, changes and refunds on placed orders.
Have your order ID ready. It is in your order email. Without it, the desk cannot find your purchase.
Questions about this website go elsewhere. Pages, typos, privacy and press go to [email protected], Mon-Fri 9:00am-5:00pm ET.
Two desks exist because two different parties are involved. The order desk belongs to the sales side. This site is a licensed U.S. retail desk for Nervecept and cannot see orders, change them or refund them.
Money, shipping or a bottle: call the order desk. A wrong fact or a privacy request on a page: email the website.
All contact details02
What is the Nervecept customer service phone number?
The Nervecept customer service phone number for placed orders is +1 (302) 200-3480, the BuyGoods order desk.
The bottle label carries a different number, +1 (507) 448-8190, for the distributor. Order questions go to the order desk, not the label number.
Tracking and refunds on placed orders
BuyGoods order desk, for tracking, changes and refunds once you have ordered. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
60 Wall Street, Floor 4
New York, NY 10005
Mail only. No walk-in sales.
Returns (New York)
1 Hudson Square, Floor 8
New York, NY 10013
Call first. Add your full name, email and order ID. The buyer pays return shipping. Use a tracked service.
Check hours before you call. The sales page does not print order desk hours, so we cannot give them.
At a glance03
Which Nervecept contact should you use for each problem?
Use the order desk for anything about a purchase and the website desk for anything about a page. The table pairs each problem with a contact.
| Problem | Who to contact | How |
|---|---|---|
| Where is my order? | Order desk | Check the tracking in your order email, then call +1 (302) 200-3480 |
| Change or cancel an order | Order desk | Call or email [email protected] with the order ID |
| Refund under the guarantee | Order desk | Call or email first, then mail the bottles |
| Damaged seal or wrong item | Order desk | Do not use the bottle; call with the order ID |
| Error on a page | Website desk | Email [email protected] |
| Privacy or press | Website desk | Email [email protected] |
| Health question | Your doctor or pharmacist | Neither desk gives medical advice |
A bottle with a damaged or missing safety seal should not be used, as the label says.
Before you write or call, gather four things: your order ID, the email used at checkout, the pack you bought and the date. A short, clear message gets a faster answer than a long one. State what you want, such as a tracking update, a change or a refund.
Refunds04
How do you contact Nervecept for a refund?
Phone +1 (302) 200-3480 or email [email protected] with your order ID. Then mail the bottles back with tracking.
The sales page offers a 60-day money-back guarantee from the date of purchase, on full or empty bottles. Its FAQ also says to contact the company after at least 30 days of use. Confirm which applies at checkout (Nervecept sales page).
Mail the bottles to the returns address with your full name, email and order ID. Returns go to 1 Hudson Square, Floor 8, New York, NY 10013, USA. The buyer pays return shipping, so use a tracked service.
The refund is posted 3 to 5 business days after the returned bottles are credited. Then the card issuer needs another 5 to 10 days. The steps are on the refund policy page and the guarantee page.
Call
Give your order ID.
Mail
Tracked, with name, email and ID.
Wait
3 to 5 business days, then 5 to 10 on the card.
Nervecept: from $49 a bottle30 capsules · 2, 3 or 6 bottles · free US shipping on 3 and 6 · 60-day money-back guarantee
See packsMail05
What is the Nervecept mailing address?
Three addresses exist, and each has one job. Do not mail a return to the wrong one.
- Returns: 1 Hudson Square, Floor 8, New York, NY 10013, USA
- Website office: 60 Wall Street, Floor 4, New York, NY 10005, USA
- Distributor on the label: Gex Corporation LLP, PO Box 12730, Ogden, UT 84412, +1 (507) 448-8190, [email protected]
The website office handles letters about this site. It does not accept returns. Help with a placed order or a refund begins with a call or an email to the order desk.
The label names Gex Corporation LLP as distributor. It does not name the manufacturer.
Letters take time, and no reply time is printed for any desk. For anything urgent about an order, a call is faster than a letter. Keep a copy of every email and a note of each call, with the date and the name of the person you spoke with.
Health and safety06
Who do you contact about a health problem with Nervecept?
Contact your doctor or pharmacist, not the order desk or this website. Neither gives medical advice.
The capsule contains shellfish (crayfish). Stop and seek care at once if you have signs of an allergic reaction. Tell your doctor and pharmacist about every supplement you take.
Keep taking prescribed medicine. Do not stop it because of a supplement. New, spreading or worsening numbness, weakness or balance trouble needs a doctor.
You can also report a problem to the FDA through MedWatch (FDA, MedWatch). The FDA has not evaluated the label's statements, and Nervecept is not intended to diagnose, treat, cure or prevent any disease (FDA, Dietary Supplements).
Before you order07
Where should you order Nervecept?
Order from the sales page. We know of no Amazon, Walmart, eBay or store listing, and a third-party seller may not be genuine or covered by the guarantee (Consumer Reports, Counterfeits Online).
Calling a number from a random listing can lead to the wrong desk. Use only the numbers printed here or in your order email. Go to the Nervecept sales page
FAQ08
Nervecept contact: questions answered
What is the Nervecept customer service phone number?
The order desk number is +1 (302) 200-3480. It handles tracking, changes and refunds once an order is placed. Have your order ID ready. The number on the bottle label, +1 (507) 448-8190, is the distributor's, not the order desk's.
What is the Nervecept customer service email?
Email [email protected] about tracking, changes or refunds on a placed order, with your order ID. For questions about this website, such as typos or privacy, email [email protected] instead.
Can the Nervecept website email help with my order?
No. The website inbox cannot see orders. It handles pages, typos, privacy and press, Monday to Friday, 9:00am to 5:00pm ET. For an order, call the order desk or email [email protected].
Where do I send Nervecept returns?
Mail returns to 1 Hudson Square, Floor 8, New York, NY 10013, with your full name, email and order ID. Call or email the order desk first. The buyer pays return shipping, so use tracking.
How long does a Nervecept refund take?
The sales page says a refund posts 3 to 5 business days after the returned bottles are credited. The card issuer then needs 5 to 10 days. No faster timing is printed.
Does Inervecept answer health questions?
No. We give label and research information only. Ask your doctor or pharmacist about your own case, especially with blood thinners, diabetes, pregnancy or a shellfish allergy.
Who wrote this09
Written and reviewed by
Pages built from the label, the sales page and linked NIH, FDA, CDC, FTC and peer-reviewed sources.
Last updated . See our editorial standards and how we check reviews. This website is run by a licensed U.S. retail desk for Nervecept, not by the manufacturer or the distributor. We are paid a commission when you buy through our order links.
Keep reading
More about Nervecept
Licensed U.S. retail desk for Nervecept
Ready to try Nervecept?
Check your medicines and the shellfish line first, then pick a pack. Six bottles cost the least per bottle; three and six ship free in the US; every pack carries the 60-day money-back guarantee.
- Secure checkout on the sales page
- 60-day money-back guarantee
- Ships from the U.S.